How to clean Empatica?

Before switching between users, carefully clean all parts of the device that come in contact with the skin. The disinfection processes should include one or more of the following methods:

  • Exposure to UV lamp.
  • Cleansing with cotton soaked with a small quantity of ethyl or isopropyl alcohol.
  • Cleansing with a solution containing Alkyl C12-16 Dimethylbenzyl Ammonium Chloride.

Do not use cleaning agents other than those described above without explicit written instructions from Empatica support.

Power off the device before cleansing. Make sure any residual cleaning solution has dried prior to powering on the E4 after cleansing.