Splash screen of the TIIM app containing the app's name "TIIM"

Major TIIM updates in summer 2022

In the upcoming summer the TIIM app and BMS Dashboard receive 2 major updates. This article will explain what is happening, what the impact on your work might be during the update process and what you can expect when working with TIIM after the updates have been implemented. Moreover, this page will be updated as the updates are released and potential issues and outages are discovered. Please keep an eye on the status page for additional information at the time of the releases

First update

Scope: Major overhaul of building blocks to update security of the TIIM app and BMS Dashboard.

Release date: 5th of July 2022

Expected impact:

  • Limited downtime
  • No changes in fuctionality
  • Potential unexpected behaviour in studies

Advice:

  • Do not schedule data colllection or important work during and just after release
  • Test all studies afterwards

Updates:

29-06-2022: Page published

04-07-2022: Update process was started at 17:30. Systems down.

05-07-2022: Update process and platform testing completed at 16:30. Update successfully deployed. Systems operational. Notifications and reminders are unreliable or absent for now.

06-07-2022: Notifications and malfunctions keep malfunctioning for now.

08-07-2022: Notifications work reliably. Reminders keep malfunctioning. Moreover, preview links for interventions and password forgotten links for participants do not currently work.

12-07-2022: Updates fix the problem with previewing studies from the Dashboard. Moverover, a workaround is available for the password forgotten function for participants not working. The link one would receive through email contains a fault namely in referencing “app-test….” instead of “dashboard….”.

14-07-2022: All open issues (notifications/reminders, study preview and password forgotten) have been resolved.

Second update

Scope: Additional changes to building blocks to update security. Moreover, changes to timing rules and notifications and reminders.

Release date: End of 31st of August 2022

Expected impact:

  • Limited downtime
  • No changes in fuctionality
  • Potential unexpected behaviour in studies

Advice:

  • Do not schedule data collection or important work during and first few days after release
  • Test all studies afterwards
  • Read the guides and changelog released around time of update
  • Watch the YouTube video about the update’s impact on timing rules and notifications.

Updates:

29-06-2022: Page published

29-08-2022: Page updated with definitive date and documentation.

31-08-2022: Update released. System downtime was minimal. No major problems identified.

Do you have questions or concerns?

Is your work potentially impacted by one of these updates? Then it is important to schedule a meeting with the BMS Lab by emailing us. We are ready to answer your questions and are preparing to release documentation for the second update. You will find this documentation on this page when it becomes available.


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